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FAQs

Everything you need to know about caring for your clothes.

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1. How do I use Ensueño® fabric softener?

For soft, clean, great-smelling clothes, simply add Ensueño® into softener dispenser or during the final rinse cycle, according to load size and recommended usage on the label.

2. How long will my Ensueño® fabric softener's scent last on my clothes?

Take a deep breath. Ensueño® Max fabric softener is specially formulated to last for more than 35 days.

3. What are the benefits of using Ensueño® fabric softeners?

Thanks to its unique color-safe formula, Ensueño® keeps colors from fading, gives clothes a long-lasting fragrance, and makes them feel soft to the touch and static-free.

4. How many different kinds of fabric softeners does Ensueño® offer?

The Ensueño® family is always growing. Right now, there are 4 different scents to choose from: Ensueño® Max: Spring Fresh, Violet Bouquet, Floral; and Ensueño® Baby.

5. Can I use Ensueño® to hand wash my garments?

Yes—just dilute Ensueño® in water according to the recommended usage on label. Then rinse your clothes with this solution.

6. Can I use Ensueño® products with a "ball" dispenser?

Sure—simply follow the directions of the dispenser you are using.

7. Will Ensueño® work in my High Efficiency (HE) laundry machine?

Yes, Ensueño® is formulated for both HE* and standard washing machines. (*Follow HE washer manufacturer’s instructions for product dispensing.)

8. Will Ensueño® stain my clothes if I apply it directly to the fabric?

Ensueño® should not be applied directly to fabric. If spotting occurs, wet fabric and rub with detergent, rinse or rewash.

9. Will using Ensueño® cause damage to the environment?

Ensueño® is formulated to break down safely and quickly, posing no hazard to the environment. Learn more about our sustainability practices here.

10. Where can I find Ensueño® products?

We try to make our products easily available in your favorite stores, but if you’re having trouble locating a retailer, please visit our Product Locator page, call our customer service line at 1-800-615-3191 or e-mail us at ensueno@alenusa.com.